Logging in to KACE with Organizations established
We have a total of three organizations set up. All of the users and the Service Desk are still in the default organization, however. By turning on the fast switching, there is now an organization field at the login screen for the both the user and admin interfaces. This new field is causing a problem with the users. If they type ANYTHING in that field they don't get logged in to the default organization correctly and then they are lost. I need them to leave that field blank. I cannot make a notification big enough, bold enough, or red enough for it to sink in with some of these users. How do I remove that field on the login screen so I just have username and password like before?
Thank you so much in advance!!
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Posted by:
SMal.tmcc
10 years ago
That is the default behavior of a multi-orgnizational admin page. This would have to be changed by kace behind the scenes.
Comments:
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Bummer. I thought as much. Maybe in a future release we'll have more options in this area. Thanks for the help! - AndrewQ 10 years ago
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add it to the user voice to allow single organization entry points in a multi organizational setup like the system folder has now via http:
https://kbox.acme.com/system
need something like
https://kbox.acme.com/org1
https://kbox.acme.com/org2
etc....
You can enable the dropdown box but I think that will confuse them more. - SMal.tmcc 10 years ago -
we put a message on the welcome page.
Please use your TMCC username and password to log in.
In the Organization field type in the word "admin" without quotes.
Once logged in, you will find downloadable software packages for your TMCC and home computer. License restrictions apply. Please contact the TMCC Helpdesk for further information. (673-7800 or helpdesk@tmcc.edu)
The "My Computer" tab offers additional information about your TMCC workstation. Your home computer will not be able to display any information here. - SMal.tmcc 10 years ago
