Reboot K1000
Hi, we have K1000 installed on a virtual machine. When I have to reboot the machine, it takes a very long time (yesterday more than 30 minutes) and the same happened when I upgraded to K100 v6. Is there something I can do to improve and reduce these times ? Do I have to work on log files ? Where ?
Thank you for your kindly answers.
Andrea Gennari
ASL Mantova
Italy
3 Comments
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For us it takes a long time because our database is huge, and the K1 does a table check as one of the last things during bootup. What does the console show during the 30 minute period? - nheyne 10 years ago
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I too was curious about this and asked Dell support the last time I was on a call with them. My database is around 160 MB and it take about 25 minutes to reboot. They said this was normal and there was not much of a means to improve it. One thing I would like to try is loading my K1 data into a VK1 and see if the boot times are improved or even different. Without anything in it, the VK1 takes about 2-5 minutes to start up. Assuming it checks the tables on start up, I am thinking it wouldn't make a big difference, though the newer hardware might help a bit. - k1000-chan 10 years ago
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If you have access to the console, you can do a ctrl+c during the table check to cancel it. Probably not recommended, but it gets your K1 back up and running immediately. - nheyne 10 years ago
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Thank you very much. - andrea.gennari@aslmn.it 10 years ago
Answers (1)
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Posted by:
jknox
10 years ago
One thought would be to reboot with the extended database check to make sure there are no DB issues.
A second would be to add more resources to the VK1000. The support site recommends 4 cores and 4GB of RAM. I'd suggest following the hardware specs based on the number of agents that you have checking in.
If you still have issues, submit a support ticket and have KACE support take a look.
A second would be to add more resources to the VK1000. The support site recommends 4 cores and 4GB of RAM. I'd suggest following the hardware specs based on the number of agents that you have checking in.
If you still have issues, submit a support ticket and have KACE support take a look.
