/build/static/layout/Breadcrumb_cap_w.png

Updating Machine Notes Information

Using a tool like MySQL Workbench how would I go about updating the Machine fields notes table with data that I have in a text or csv file for hundreds of machines?


0 Comments   [ + ] Show comments

Answers (1)

Posted by: grayematter 10 years ago
5th Degree Black Belt
0

Unfortunately, you cannot update the tables from Workbench.  Other than asset imports which only update assets, the only way to mass update other data is through a ticket rule.  To do a mass update, you could import the data file into an asset type.  Then run a ticket rule to do the updates to copy the data from the asset field to the Machine notes field.  You should be able to find a few examples by searching here.

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ