Having trouble running a report on a specific queue.
I am running a report to find the average close time of tickets on the K1000. I am able to get the report to run successfully on all queues except for queue ID 1, which is the one I am most interested in. It runs great on every other queue, but returns "No results found " when ran against queue ID 1.
Anyone have any ideas on what could be causing this?
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Can you post your query? - chucksteel 9 years ago
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